Pink roses and lilies on the lounge coffee table, with the blue sofa and cushions behind

Enjoy the Pause Welcome Book.

Everything you need for your stay, the house, local recommendations and your questions answered.

Paula Revill-Jones, host of Enjoy the Pause

Hi, I'm Paula.

I look after Enjoy the Pause myself. I check the cleaning, prepare the house before you arrive and leave you the same local recommendations I give my own friends and family.

If anything isn't right, or you just want to know where to get a decent coffee, message me. I'd rather you asked.

Paula's handwritten signature

I'm here 8am to 8pm and usually reply within the hour, often within a few minutes.

Before you arrive.

Paula needs your details, and the names of anyone else staying who is aged 16 or over, so she can have everything ready for you.

Your arrival.

Check in from 4pm

Check out by 10am.

Booked direct? 3pm and 11am.

Door code

In your arrival email, at least two days before you travel.

Wi-Fi

Scan the QR code opposite the vestibule, next to the plant. No typing needed.

Bookmark this page, or add it to your home screen.

Stay essentials.

Finding us by car

Chester sits where four main roads meet, so the approach depends on where you set off from.

  • From Manchester and the M6: the M56, leaving at junction 15 for the M53 and A55 towards Chester.
  • From Liverpool and the Wirral: the M53 south, which runs into the A55.
  • From North Wales: the A55 east.
  • From Wrexham and the Midlands: the A483 north.

All four bring you to the ring road around the city walls. From there, follow signs for the city centre. The parking map below shows the last part, including the gates you come through.

Finding us by train

Chester railway station is about three-quarters of a mile from the house in a straight line, so the walked route is a little longer — around fifteen minutes at an easy pace.

  • The simplest arrival: taxis wait outside the station, and it is the easiest step-free way to reach the door with luggage.
  • On foot: City Road, then Foregate Street, Eastgate Street and Bridge Street, then down Lower Bridge Street, where Steele Street turns off.
  • Worth knowing on that walk: Eastgate Street and part of Bridge Street are pedestrianised and laid with historic sett — handsome, but uneven under wheels and tiring underfoot with a case. Lower Bridge Street has a pavement on both sides.
  • By bus: the nearest stops are on Lower Bridge Street, roughly 100 metres from the door, and one has a shelter. Check a current timetable before you travel.

The station has step-free access to every platform, lifts, accessible toilets, a Changing Places toilet and seven Blue Badge spaces, and is staffed from 03:00 to 01:00 daily.

Read the full access detail

Guest parking

Free private parking, with space for one car, reached through the gates from the church car park.

Hand-drawn map showing Enjoy the Pause on Steele Street, its private parking space reached through the gates beside the First Church of Christ Scientist car park, and three public alternatives: Albion Street, NCP Pepper Street and on-street parking in Chester city centre zone A

Come through the gates beside the church car park. The space is marked.

Paula is adding the turning and width notes for the gates.

Checking in, from 4pm

Booked with me directly? You're in from 3pm. One of the perks.

Your unique four digit code is sent at least two days before you arrive. It is never published on this page.

  1. Place a warm palm flat on the black screen. The numbers light up.
  2. Tap in your unique four digit code.
  3. Press the star at the end. The code won't work without it.
  4. Twist the knob and come in.

If the lock or the code isn't playing ball, press the Ring doorbell to reach me, or WhatsApp Paula on the number in your booking confirmation.

Wifi code

Scan the QR code on the wall, opposite the vestibule, next to the plant. You'll connect automatically, with no typing.

The network is Plusnet, and the router lives behind the sofa. The password is on the QR code, never on this page.

Paula is adding what to do if the internet drops.

Please sign out of any streaming account you use on the TV before you leave.

Useful places nearby

Paula's own list, put together in August 2026. Distances are straight-line from the postcode, so the walked route is a little longer than the figure suggests.

Taxi

  • KingKabs — 51–53 Bridge Street, CH1 1NG. 01244 343434. Four minutes' walk, city-centre base, 24 hours, app booking.
  • If they are busy: Chester Radio Taxis 01244 372372, or Chester Taxi Services 01244 421024.
  • Nearest rank: Frodsham Street, by the Town Hall.

Food shopping

  • Tesco Express — 2 Pepper Street, CH1 1DF. Two minutes' walk, and it has a cash machine. The nearest of the two.
  • Waitrose — 71 Boughton, CH3 5AF. Twelve minutes' walk, and the better of the two for a full shop on foot.

Petrol

  • Asda Express — Queen's Park Road, Handbridge, CH4 7JF. 01244 680158. A short drive over Bridgegate. 7am to 10pm Monday to Saturday, 10am to 4pm Sunday.
  • Open later: Shell, Tarvin Road, CH3 5NJ. 01244 314931. 6am to 11pm.

Laundry

  • The Launderette — 56 Garden Lane, CH1 4EW. 01244 380014. Fifteen minutes' walk. Self-service, service washes, dry cleaning and duvets.
  • Handbridge Launderette — 35 Handbridge, CH4 7JF. 01244 681009. Ten minutes' walk.

Charging an electric car

There is no charging point at the house, and a portable charger must not be run from a socket here.

  • Nearest public charging: the council's New Market car park on Hunter Street, CH1 2AR — about ten minutes' walk, on the Monta network.
  • Height limit: two metres at the entrance, which rules out a roof box or a tall van.

Charger availability, tariffs and even which network runs a site all change, so check a live charging map for your dates rather than trusting a figure printed on a website.

Cheshire West and Chester Council: New Market car park

Zapmap: live UK charge point map

Opening hours change, and these were right in August 2026. Ring ahead if the trip depends on it.

Checking out, by 10am

Unless we've agreed something different. Booked direct? You have until 11am.

  • Set the heating to Eco. The Nest dial is at the bottom of the stairs.
  • Used towels in the bath.
  • Dishwasher on, or emptied.
  • Bins into the correct outside bin. Collection is Thursday — the poster above the bins says which one goes out that week.
  • Windows closed.

No keys to leave. It's a smart lock, so the door locks itself behind you.

Left something behind? Tell me and I'll post it on.

Any further questions, you should find your answer here.

Read the questions

Enhance your stay.

If you'd like something waiting for you, just ask and I'll take care of it.

If you booked your stay directly with us, you receive a complimentary 10% discount on these prices.

Waiting when you arrive

  • Celebration flower bouquet£60.00
  • Romance or celebration decor£40.00
  • Cake surprise£60.00
  • Home spa, for two£55.00
  • Stock the fridge£50.00

Food and treats

  • Continental breakfast, for one£15.00
  • English breakfast, for one£15.00
  • Cream tea, for two£30.00
  • Dessert charcuterie, for two£30.00

While you're here

  • Mid-stay clean£40.00
  • Bedding and towel change£40.00
  • Evening babysitting, per hour£20.00
  • Daytime nanny, per hour£25.00
Paula's cream tea laid out on the dining table: scones with jam and clotted cream, fresh berries, chocolates, a teapot and roses

Let me know at least two days before you arrive so I can get everything ready.

Out and about in Chester.

Everything below is on the website already, written for guests staying here rather than for a search engine.

The places we send friends and family

  • ShrubI love the decor as much as the plant-based menu. It is on Eastgate Row and was voted Chester's best restaurant in 2024. Not every table can be booked, so reserve if the meal matters.
  • fika+They make an amazing soup. A plant-based café in the Lodge at Grosvenor Park, up on the city walls, and one of our favourite brunch dates. Open daily until five, no booking needed.
  • The Flower CupThe eggs Benedict are the reason my husband and I keep going back. An independent coffee shop on Watergate Row, full of plants, serving brunch all day. Walk in and they will find you a seat.
  • Hickory's SmokehouseAmerican barbecue by the river on Souters Lane, and our own children's favourite, which is the recommendation that really counts in this house.
  • Ristorante SergioA family-run trattoria and another favourite of ours. The kitchen is open, so you watch your pizza being made. Ring to book.
  • La FattoriaItalian on Lower Bridge Street, run by four brothers on recipes their family has kept for forty years. Bookings by phone only.
  • 200 DegreesProper coffee, roasted by the people who serve it. My husband likes to take his laptop down and work from there for the day, which tells you how comfortable it is to sit in.
  • Fish and Chips at Weston GroveTen minutes in the car, out at Upton, and worth it. Family run, and they take dietary needs seriously: the gluten-free frying is done in its own fryer with its own utensils, and there is vegan pie and sausage too.
  • Chester MarketIndependent traders under one roof, and the easiest place to feed a group who all want something different.
  • StoryhouseTheatre, cinema and library in one building, with a bar that is worth a visit on its own.

We point people at the independents wherever we can. Details change, so check opening hours before you set off.

How to, your house guides.

Short steps for the things guests ask about most. Compare each one with the item in front of you before you follow it.

I'm still adding to these. If the one you need isn't here yet, send me a WhatsApp on the number in your booking confirmation and I'll talk you through it.

Safety and emergencies.

Emergency999

NHS, not an emergency111

The nearest accident and emergency department is at the Countess of Chester Hospital.

  • Accident and emergencyCountess of Chester Hospital, Liverpool Road. 01244 365000. Open 24 hours.
  • Doctor (NHS)The Handbridge Medical Centre, Greenway Street, Handbridge, CH4 7JS. 01244 680169. Monday to Friday, 8am to 6.30pm.
  • DentistChester Dental Centre, Belmont House, Volunteer Street, CH1 1RG. 01244 350858.
  • PharmacySuperdrug Pharmacy, 32-34 Northgate Street, CH1 2HA. 01244 325488.

Outside surgery hours, call 111 for urgent medical help that is not an emergency. Hours and services change, so ring ahead where you can.

If something in the house needs attention

  • Smoke and carbon monoxide alarmsAt the bottom and the top of the stairs. Both are wired in and connected to Nest.
  • Fire blanketOn the kitchen wall by the back door, opposite the oven.
  • First aid kitUnder the kitchen sink.
  • Fuse boxIn the lounge cupboard, next to the sofa.
  • StopcockBy the front door.

If there is a problem with any of these, tell me straight away. Press the Ring doorbell to reach me, or WhatsApp Paula on the number in your booking confirmation. Do not wait until check-out.

Read the safety information

After you leave.

If the house looked after you, a few words would mean a great deal.

Leave a review Book your next Chester stay direct with us and see the benefits

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